:root{--bg: #0b1020;--bg-2: #0e1428;--panel: rgba(255, 255, 255, .035);--panel-solid: #131a30;--panel-2: #1a2340;--border: rgba(148, 163, 200, .16);--border-strong: rgba(148, 163, 200, .3);--text: #eef2fb;--muted: #93a0bf;--accent: #5b7cfa;--accent-2: #6366f1;--green: #10b981;--red: #ef4444;--amber: #f59e0b;--radius: 14px;--shadow: 0 10px 30px rgba(0, 0, 0, .35)}*{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%}body{font-family:Inter,Segoe UI,system-ui,-apple-system,sans-serif;background:radial-gradient(1000px 500px at 85% -10%,rgba(99,102,241,.16),transparent 60%),radial-gradient(800px 400px at -10% 110%,rgba(59,130,246,.1),transparent 60%),var(--bg);color:var(--text);-webkit-font-smoothing:antialiased}::selection{background:#5b7cfa59}button{font:inherit;color:var(--text);background:var(--panel-2);border:1px solid var(--border);border-radius:10px;padding:8px 15px;cursor:pointer;transition:border-color .15s,background .15s,transform .06s,box-shadow .15s}button:hover{border-color:var(--accent)}button:active{transform:translateY(1px)}button:disabled{opacity:.45;cursor:not-allowed;transform:none}button.primary{background:linear-gradient(135deg,var(--accent-2),#3b82f6);border:none;color:#fff;font-weight:600;box-shadow:0 4px 14px #4f64f159}button.primary:hover{box-shadow:0 6px 20px #4f64f180}button.success{background:linear-gradient(135deg,#10b981,#059669);border:none;color:#fff;font-weight:600;box-shadow:0 4px 14px #10b9814d}button.danger{background:linear-gradient(135deg,#ef4444,#dc2626);border:none;color:#fff;font-weight:600}button.ghost{background:transparent}button.active-toggle{background:var(--accent);border-color:var(--accent);color:#fff}button.big{padding:12px 16px;font-size:15px;border-radius:12px}button.linklike{background:none;border:none;color:var(--muted);font-size:12.5px;padding:4px;cursor:pointer}button.linklike:hover{color:var(--accent)}input,select,textarea{font:inherit;color:var(--text);background:#ffffff0d;border:1px solid var(--border);border-radius:10px;padding:10px 13px;width:100%;transition:border-color .15s,background .15s}input::placeholder{color:#5f6c8c}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--accent);background:#ffffff12}.app{display:flex;flex-direction:column;height:100%}.topbar{display:flex;align-items:center;gap:12px;padding:12px 20px;background:#0e1428cc;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:1px solid var(--border);flex-wrap:wrap;position:sticky;top:0;z-index:20}.topbar .brand{font-weight:800;font-size:18px;letter-spacing:.2px}.topbar .brand span{background:linear-gradient(135deg,#818cf8,#60a5fa);-webkit-background-clip:text;background-clip:text;color:transparent}.badge{font-size:12px;font-weight:600;padding:4px 12px;border-radius:999px;border:1px solid var(--border);color:var(--muted);background:#ffffff08}.badge.on{color:#34d399;border-color:#10b98166;background:#10b98114}.badge.off{color:#f87171;border-color:#ef444466;background:#ef444414}.topbar .spacer{flex:1}.topbar .who{color:var(--muted);font-size:13px}.tabs{display:flex;gap:6px;padding:14px 20px 0;flex-wrap:wrap}.tabs button{border-radius:999px;padding:8px 18px;background:transparent;border:1px solid transparent;color:var(--muted);font-weight:500}.tabs button:hover{color:var(--text);border-color:var(--border)}.tabs button.on{background:linear-gradient(135deg,#6366f12e,#3b82f624);border-color:#6366f173;color:#c7d2fe;font-weight:600}.tab-dot{display:inline-block;min-width:18px;padding:1px 6px;border-radius:999px;background:var(--red);color:#fff;font-size:11px;font-weight:700;margin-left:7px}.main{flex:1;overflow:auto;padding:18px 20px 28px}.grid{display:grid;gap:16px;grid-template-columns:repeat(auto-fit,minmax(330px,1fr));align-items:start}.card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:18px;box-shadow:var(--shadow)}.card h3{font-size:12px;text-transform:uppercase;letter-spacing:1.2px;color:var(--muted);margin-bottom:14px;font-weight:700}.login-wrap{display:grid;place-items:center;height:100%;padding:20px}.login-card{width:100%;max-width:400px;display:flex;flex-direction:column;gap:11px;background:var(--panel);border:1px solid var(--border);border-radius:20px;padding:36px 32px 26px;box-shadow:var(--shadow)}.login-logo{display:flex;justify-content:center;margin-bottom:6px}.login-logo img{border-radius:18px;box-shadow:0 8px 24px #cb0d1459}.credit{text-align:center;color:var(--muted);font-size:11.5px;margin-top:10px;letter-spacing:.3px;opacity:.8}.login-card h1{font-size:26px;text-align:center;font-weight:800}.login-card h1 span{background:linear-gradient(135deg,#818cf8,#60a5fa);-webkit-background-clip:text;background-clip:text;color:transparent}.login-card .sub{text-align:center;color:var(--muted);font-size:13.5px;margin-bottom:12px}.field-label{color:var(--muted);font-size:12.5px;font-weight:600;margin-top:2px}.error{color:#fca5a5;font-size:13px;background:#ef44441a;border:1px solid rgba(239,68,68,.3);border-radius:10px;padding:9px 12px}.hint{color:var(--muted);font-size:12px}.admin-form{display:flex;flex-direction:column;gap:9px}.stat-tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:10px}.stat-tile{background:#ffffff09;border:1px solid var(--border);border-radius:12px;padding:14px 12px;text-align:center}.stat-num{font-size:24px;font-weight:800}.stat-label{color:var(--muted);font-size:11.5px;margin-top:4px;text-transform:uppercase;letter-spacing:.6px}.donut-wrap{display:flex;align-items:center;gap:20px;flex-wrap:wrap;justify-content:center}.donut-legend{display:flex;flex-direction:column;gap:8px;font-size:14px;color:var(--text)}.donut-legend b{margin-left:6px}.lg-dot{display:inline-block;width:11px;height:11px;border-radius:3px;margin-right:7px;vertical-align:-1px}.dial-display{font-size:26px;text-align:center;letter-spacing:3px;padding:14px;min-height:58px;font-weight:600}.dial-display .muted{font-size:16px;letter-spacing:0;font-weight:400}.keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;max-width:320px;margin:0 auto}.keypad button{padding:0;font-size:20px;font-weight:600;aspect-ratio:1.6;border-radius:14px;background:#ffffff0b}.keypad button:hover{background:#6366f126}.dial-actions{display:flex;gap:10px;margin-top:14px;max-width:320px;margin-inline:auto}.dial-actions button{flex:1;padding:12px;font-size:15px}.call-item{border:1px solid var(--border);border-radius:12px;padding:14px;margin-bottom:12px;background:#ffffff08}.call-item .head{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px;gap:8px}.call-item .num{font-size:17px;font-weight:700}.call-item .state{font-size:11.5px;color:var(--muted);text-transform:uppercase;letter-spacing:.8px;font-weight:700;text-align:right}.call-item .state.active{color:#34d399}.call-item .state.incoming{color:var(--amber);animation:pulse 1s infinite}.call-controls{display:flex;gap:7px;flex-wrap:wrap}@keyframes pulse{50%{opacity:.35}}table{width:100%;border-collapse:collapse;font-size:14px}th{text-align:left;color:var(--muted);font-weight:600;font-size:11px;text-transform:uppercase;letter-spacing:.8px;padding:7px 9px}td{padding:10px 9px;border-top:1px solid var(--border)}.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.mt{margin-top:12px}.muted{color:var(--muted);font-size:13px}.status-dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:#475569;margin-right:7px}.status-dot.on{background:var(--green);box-shadow:0 0 8px #10b981b3}.status-dot.busy{background:var(--red);box-shadow:0 0 8px #ef4444b3}.status-dot.paused{background:var(--amber);box-shadow:0 0 8px #f59e0bb3}.chat-layout{display:grid;grid-template-columns:310px 1fr;gap:16px;height:calc(100vh - 170px);min-height:420px}.chat-list{overflow:auto}.chat-list-item{padding:11px 13px;border-radius:12px;cursor:pointer;border:1px solid transparent;margin-bottom:6px;transition:background .12s,border-color .12s}.chat-list-item:hover{background:#ffffff0b}.chat-list-item.sel{background:#6366f11f;border-color:#6366f173}.chat-list-item .top{display:flex;justify-content:space-between;align-items:center;gap:6px}.chat-list-item .name{font-weight:600;font-size:14px}.chat-list-item .preview{color:var(--muted);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:4px}.chan-badge{font-size:9.5px;padding:3px 8px;border-radius:999px;text-transform:uppercase;font-weight:800;letter-spacing:.5px}.chan-badge.whatsapp{background:#25d36626;color:#4ade80;border:1px solid rgba(37,211,102,.35)}.chan-badge.messenger{background:#0084ff24;color:#7ab8ff;border:1px solid rgba(0,132,255,.35)}.chat-pane{display:flex;flex-direction:column;overflow:hidden}.chat-msgs{flex:1;overflow:auto;display:flex;flex-direction:column;gap:9px;padding:10px 4px}.bubble{max-width:75%;padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.45}.bubble.customer{background:var(--panel-2);align-self:flex-start;border-bottom-left-radius:5px}.bubble.agent{background:linear-gradient(135deg,var(--accent-2),#3b82f6);color:#fff;align-self:flex-end;border-bottom-right-radius:5px}.bubble.system{background:transparent;color:var(--muted);align-self:center;font-size:12px;font-style:italic}.bubble .meta{font-size:10px;opacity:.7;margin-top:5px}.chat-compose{display:flex;gap:9px;margin-top:12px}.chat-compose input{flex:1}.social-desktop{display:flex;flex-direction:column;height:calc(100vh - 150px);min-height:480px}.social-frame{flex:1;display:flex;overflow:hidden;border:1px solid var(--border);border-radius:var(--radius);background:#fff}.social-frame webview{flex:1;border:0}.report-print-header{display:none}@media print{body.print-report{--bg: #fff;--panel: #fff;--panel-2: #f3f4f6;--border: #d1d5db;--text: #111827;--muted: #4b5563;background:#fff!important}body.print-report .topbar,body.print-report .tabs,body.print-report button,body.print-report select,body.print-report input{display:none!important}body.print-report .main{padding:0;overflow:visible}body.print-report .card{box-shadow:none;break-inside:avoid;page-break-inside:avoid}body.print-report .report-print-header{display:block;font-size:16px;margin:0 0 14px;color:#111827;border-bottom:2px solid #111827;padding-bottom:8px}body.print-report .grid{grid-template-columns:1fr 1fr}}@media (max-width: 760px){.main{padding:12px}.grid{grid-template-columns:1fr}.chat-layout{grid-template-columns:1fr;height:auto}.chat-pane{height:62vh}.topbar{padding:10px 12px;gap:8px}.topbar .who{display:none}.tabs{padding:10px 12px 0}.tabs button{padding:8px 14px;font-size:14px}.login-card{padding:28px 22px 20px}}